The onboarding process on the other hand is opaque and nigh-useless. I got shot down for an account with these guys due to a .23 (that is not a typo.. twenty-three cents) report on chexsystems from five years ago.
Every bank I've had the ability to talk to an actual person was able to see that this is clearly absurd, I am not a serial check bouncer/overdrafter/etc and to get my account going. Simple..notsomuch. I'd love to use them if they'd let me.
I had issues with the signup process as well, but I will say that a lot of those come from using Bankcorp as their backer. They are, ultimately, the ones that accept or deny you, and I don't know how much information Simple has when it comes to those decisions.
Every bank I've had the ability to talk to an actual person was able to see that this is clearly absurd, I am not a serial check bouncer/overdrafter/etc and to get my account going. Simple..notsomuch. I'd love to use them if they'd let me.