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Ditch apps on your phone and pick banking that gives good, robust online banking. I was cut off by Starling for something similar and had to choose between a factory reset of my phone and my bank. I explained that my phone had free software on it, some of which I'd written, and it made no difference.

Apps are a tool of control and surveillance and it is time we stopped tying ourselves to them. Dumb phones or degoogled operating systems (like e/OS/) are probably the answer here.



Can you say more about what specific things you tripped over with Starling, and which bank you moved to? Worried I'll find myself in the same boat.

It does seem like Starling has gone out of their way twice to exempt GrapheneOS from their checks, but only after users complained: https://github.com/PrivSec-dev/banking-apps-compat-report/is...


I had rooted the phone and it gave me 90 days to reset with no extension at the end. I moved to the co-op bank, which is sufficiently old school that proper web based online banking is very important to them. Their products are a bit less advanced but I don't miss starling.


Would they not just let you keep the account but not use their app in that case?


Some banks only provide access via apps (at least in the UK) so loosing access to the app also means you loose access to the bank account.


Ah. I've never come across this in the US - every bank I've seen also has a website. The only thing the apps do that the website won't is mobile check deposit typically.


Starling is an app-only bank.


They did indeed. I had to call customer services to get the account closed. The app being the only way to interact with the account, I was left without funds for days.




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