Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

I had a flight cancelled due to COVID in 2020. I was given a voucher, which sat unused. They extended the expiration on it a couple times, due to the pandemic dragging on. Eventually, out of nowhere, after 2+ years of sitting on the voucher, I was issued a refund.

I was glad to get the refund, but when talking about a multiyear timeframe, I feel like I should get my money back with interest.



Alaska gave me a 12 month voucher that expired because I had no need to fly with them. I asked about extending it or a cash refund but they refused.


How did you get your money back? I didn’t get a refund from delta at all…


If I remember correctly, they refunded it to the card I purchased the flight on.

This was through British Airways.


COVID was such a cluster fuck that it could have bankrupted airliners. Under normal circumstances they can afford to refund their passengers.

Companies need to have an incentive to provide a good service.


i'm still trying to get mine...


In the context of the pandemic, being a little forgiving is reasonable.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: