How much customer support (for either artists or buyers) did you have to do as t... | Hacker News

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		thang on Oct 26, 2016 \| parent \| context \| favorite \| on: Instapainting – From $4k in debt to $32k/mo in pas... How much customer support (for either artists or buyers) did you have to do as this grew before you managed to automate everything? How long did it take to define/implement/automate these processes?

chrischen on Oct 26, 2016 [–]

I'm primarily a coder. So it doesn't take long to identify something that I have to repeatedly do manually, and then automate a solution that would reduce the incidences of it.

A feature can be pushed out as fast as a day or sometimes take a week, if it's a complex problem.

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